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M2S generates corporate or individual, fast and consistent data providing researches using online, computer aided telephone interview and face to face interview methods. |
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Customer and Channel Satisfaction Research: |
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Customer and Channel Satisfaction Researches are carried out via online, C.A.T.I. or face to face interview methods. They are modeled, applied and budgeted specifically for each customer.
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Sectoral Researches are omnibus and carried out via C.A.T.I. method in order clients to question their own product, solution and services with questions prepared accordingly. |
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SME Researches are omnibus and carried out via face to face interview method in order clients to question their own product, solution and services with questions prepared accordingly. Two different kinds of researches are done for SMEs with 1-49 employees and 50-249 employees. |
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Consumer Trend Omnibus is carried out via face to face interview method with 1300 people from 17 cities and covers cities and towns with a population of over 500 thousand. The research is done in every 3 months in order to evaluate consumers’ product, brand or advertisement awareness via standard questions. Each customer is able to join in the research with as many questions as they wish. 5 weeks later, the report is submitted via flexible reporting features. |
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